Shipping Policy

Shipping is  free for all orders.

SITELLE delivers orders to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, UK and USA.

We prepare goods for delivery during 1-2 business days. We ship orders from our warehouse in Ukraine.

It usually takes 7-10 business days to deliver an order to your address by international postal services. Timing of delivery might be affected by customs clearance process in your country.

For orders outside of Ukraine, you may be charged an import duty, if any, on goods delivered from Ukraine to your country by customs in your country. Such customs duty, if any, are not refundable.

We use postal services of Nova Poshta for deliveries to Ukraine. We use international postal services for orders to all other countries.

All deliveries are fully covered by insurance for loss and damage.