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Contact us

Call us

+380973690936
from Monday to Friday, 9:00 am-6:00 pm CET time

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contact@sitelle.ua

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delivery and returns
Free shipping

Shipping is free for all orders.

Orders are dispatched within 1-2 business days from our warehouse in Ukraine.

It usually takes 7-10 business days to deliver an order to your address. Timing of delivery depends on customs clearance process in your country.

An import duty, if any, may apply on orders outside of Ukraine. Such customs duty are not refundable.

Please review Shipping Policy.

14 Days to Return

You have 14 days since delivery to return your purchase for any reason.

You can send goods back to our warehouse in USA, Italy or Ukraine.

The goods must be in the original condition to return. Please try on the shoes on a carpeted surface to keep them new.

Please review Returns and Refunds Policy.

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